Retargeting 101 – Everything You Need to Know to Get Higher ROI

Did you know that 96% of the visitors that come to your website are not ready to buy? Therefore, you can only persuade 4% of the traffic to buy what you are offering when they come to your website for the first time.

This is a huge number of visitors that you are missing out on! Fortunately, the best digital marketing agency in Chennai says, there is something you can do about it. It is called retargeting campaigns. Retargeting helps you to keep the brand in front of your target audience.

The retargeting campaigns work because they help you to show the visitors ads who have shown interest in your services or products.

According to a digital marketing firm in Pune, using search engines and social media channels, you will be able to remind them that they wanted a solution for their problem and you have that.

When used in the right way, retargeting campaigns can get you excellent results. Also, it gives your existing customers to get new and exciting offers.

Source - MailChimp
Source – MailChimp

Is there a difference between retargeting and remarketing?

Being a pioneering digital marketing agency in Chennai, we can say that there is not much difference between the intention of both. In both cases, you reach out to your audience for the second time. Thus, the concept is the same.

However, the difference is, in retargeting, is mostly used to describe the online display ads shown to visitors who came to the website but went away without taking any action.

Retargeting ads are served through third-party networks like Google Display Network and Facebook. Thus, you have the chance to reach out to your potential customers on multiple websites.

On the other hand, remarketing refers to reaching out to lost visitors through email. Thus, you shall need the email address of the visitors.

Source - IAB
Source – IAB

Gathering data for retargeting

These are the following ways you can collect data for retargeting campaigns.

1. Using Pixel

According to the best digital marketing company in Pune, Pixel-based retargeting is the most common form of audience collection. Pixel is JavaScript code. Once you attach the pixel, every time a visitor comes to your website, the pixel drops an anonymous browser cookie in the visitor’s browser.

Now, when the visitor leaves the page and continues to browse other websites, the pixel helps you know your Google AdWords or Facebook that these visitors must see your ads again.

2. Using retargeting lists

When you have a list of existing customers or visitors, you can use the email addresses to show them specific ads. For instance, if you want your blog subscribers to download a whitepaper, or you want the free-trail users to upgrade into a paid plan. You can do all of this through appropriate retargeting campaigns from an expert digital marketing agency in Bangalore.

Source - Signifi Media
Source – Signifi Media

Retargeting campaign goals

There are two basic retargeting goals.

  1. a) Awareness – The awareness campaigns are used for informing the visitors about the product features and all other announcements. It is not a high targeted goal because it is directed to the visitors who didn’t interact a lot with your business.
  2. b) Conversion – The conversion campaign is used for those visitors who are more familiar with your brand and the products or services. However, since they haven’t committed to an offer, you want them to click on the ads, direct them to the landing page of your website and convince them to convert.

Retargeting by behaviour

Mainly, there are two types of behaviors the visitors can showcase when they come to your website.

  1. a) Not interested – These visitors spend a few seconds on the website and don’t check any other pages on the website.
  2. b) Interested – These visitors browse through the website content and might even also click through other pages like the pricing page, resource page, or the about us section.

As mentioned by a digital marketing agency in Pune, it is not a good idea to serve retargeting ads to ‘not interested visitors. The better option is to create segments for the “interested” audience. Customize the retargeting ads for the people depending on the behavior that they show on your website.

Source - MotoCMS
Source – MotoCMS

Retargeting by time

This includes three things. They are:

  1. The time duration between when the visitor visits a website and when they see the first ad.
  2. The frequency with which the visitor sees the ad.
  3. The time duration when the visitor visits the website for the first time and when they stop seeing the retargeting ads.

For both Facebook and Google AdWords, the default time duration of a visitor getting added to retargeting list is by default 30 days. Remember that the visitor resets the 30-day cycle when they revisit the website in the first 30 days.

It is better not to show the ads too soon because it will create a negative perception of your brand. Also, showing the same ad more than once on a single website is not a good idea.

Retargeting by existing customers

As the best digital marketing agency in Kolkata, we can say that the best time to target existing customers with a retargeting campaign is after releasing a new feature or a pricing plan update. These campaigns can get you great results especially when the customers are not that active on your platform.

Source - EmailAudience
Source – EmailAudience

How to optimize retargeting ads?

Retargeting ads include display ads that make use of images, rich media, videos, and more to engage the audience. An optimized retargeting ad will have the following elements.

  1. An engaging headline that will be relevant to the user’s experience on your website.
  2. A relevant and visually appealing media which you can do by adding animation or static image on the display ad.
  3. A click-worthy CTA button that is designed in a contrasting way to increase actionable and personalized look & feel.
  4. Actionable copy – There should not be a lot of copy on the display ad

As stated by the best digital marketing company in Mumbai, make sure the retargeted ads are connected to post-click landing pages instead of the homepage. The reason is, post-click landing pages offer better message match and the optimal 1:1 conversion ratio that convinces your visitors to convert.

Source - Costello
Source – Costello

Some Final Words

Retargeting offers incredible chances to target the customers you want by giving them another chance to see your brand. Thus, don’t waste it by sending them to a page that will not get you immediate conversions for an order. For instance, a cluttered homepage.

Create customized retargeting ads that will help you connect with them and send them to a dedicated landing page. This is the best way you can make the most of your campaigns. Follow this, and you will not have to worry anymore about the conversions.

Get in touch with an expert digital marketing agency in Chennai for the best results.

Pay Attention to These 9 Google Ad Trends to Grow Your Business in 2021

Every time Google updates the ranking algorithm, the SEO practitioners start to worry. Even if there is a small change, it can cause large cuts in traffic. And all of this can happen in just a few hours.

Also, Google changes its advertising platform. This is not to cause trouble to its users, but to help them improve. It’s simple. Google wants you to spend more on ads because that is how they make money and that is how you make money as well.

Google ad trends
Source – Main Street ROI

So, if you are not paying attention to the new Google Ad trends, you are missing out on a lot of things. If you want to get ahead of the competition, you have to start following these trends immediately. Opt for the best digital marketing agency in Chennai to make the most of your Google Ad campaigns.

1. Performance Max Campaigns

Every Google Ads campaign comes with well-defined targeting options. You can choose the list of keywords that you want to bid on or a set of placements where you want your ad to appear.

Now, in this form, there is no flaw for experienced advertisers. However, for the small business owners, Google developed a fully automated advertising experience that takes care of almost everything.

Performance Max Campaigns
Source – Search Engine Land

For starters, there is the Smart Campaign. A digital marketing agency in Pune can help you with the targeting and optimization of Smart Campaign. Then they released the Performance Max which helps set up a new campaign with very little human input. All you have to provide is:

  • The campaign goal – e.g. CPA, ROAS
  • The ad creatives – images, copy, videos, and CTA
  • Budget
  • Bidding – the max CPA value or target value/conversion
  • Language, location & scheduling

Google wants to make the optimization process simple for advertisers. Thus, they added real-time optimization. They do this by using Audience Signals either through remarketing lists or custom audiences.

This is how Google shows more ads to an audience helping advertisers to convert. Thus, as an advertiser, you shall have more time in meeting the conversion goals.

According to the best digital marketing agencies in Chennai, a great advantage of performance max campaigns is you can advertise on every channel that Google owns – YouTube, Display, Discover, Search, Maps, or Gmail.

2. New Local Campaigns

Local campaigns are the best promotional option for small businesses to get more customers to their stores. In the last year, Google has added three different methods for promoting businesses on Google Maps. The most popular is the navigation app for smartphone users.

There are auto-suggest ads that will show a store in the auto-suggest results when anyone searches for a business in their location.

auto-suggest ads
Source – Google Support

There are navigational ads that show a business on the Maps results according to the user’s location while they are close by.

navigational ads
Source – Google Support

The similar places ads allow a business in showing their location to the users who are searching on Maps for similar other companies near that location.

similar places ads
Source – Google Support

With a digital marketing agency in Pune, you can use local inventory ads of Google which help businesses in selling products locally through the shopping network. You can customize these ads with options like “in-store today pickup”, “pick up later”, or “curbside pickup”.

3. Target ROAS bidding for videos and discovery ads

Target ROAS enables you to bid based on the predicted average conversion value instead of the predicted conversion rate.

Earlier Target ROAS was available for the majority of campaigns apart from Video Action and Discovery Ads. But the new trend is Google is bringing up TROAS bidding for all campaign formats.

Here is what you shall need:

  • Set values for the conversions you are tracking
  • A video action campaign should have generated more than 15 conversions in the last 30 days. A discovery campaign must have at least 75 conversions in the last 30 days or 10 conversions in the last 7 days.

4. Product feeds for video action campaigns

According to the best digital marketing company in Chennai, if you are using video ads for your e-commerce business, there is good news for you. Google added product feeds for video campaigns.

Source - Singlerain
Source – Singlerain

So how does it work? Let us say a user sees a video that promotes your product. After a few seconds, YouTube will show a panel below the ad that will showcase your products (this only happens when the viewer’s phone is in portrait mode).

5. Conversion modeling through consent mode

Due to the General Data Protection Regulation (GDPR) businesses are adopting more robust data privacy policies. Google is no exception.

Last year Google introduced the “Consent Mode”. This is a method that adjusts the Google tags based on the consent status of the visitor of the website.

With the help of a digital marketing agency in Bangalore, you can take benefit of the Consent Mode. The main goal of Consent Mode is to make sure that the websites remain GDPR-compliant. This also caused a new problem. Google explained it in this way:

“When a user doesn’t consent to ads cookies or analytics cookies, Consent Mode automatically adjusts the relevant Google tags’ behavior to not read or write cookies for advertising or analytics purposes. Without cookies, advertisers experience a gap in their measurement and lose visibility into user paths on their site. They are no longer able to directly tie users’ ad interactions to conversions.”

Google ad trends
Source – Google Support

In 2021, Google solved this problem by ensuring that the conversion modeling is available for consent mode. According to Google, this new feature is capable of recovering more than 70% of the ad clicks to conversion journeys.

6. Enhanced Conversions

According to the best digital marketing agency in Pune, this is another Google ad trend with which you can improve conversion. with enhanced conversion, you can have the consented 1st-party data from your customers.

This includes the email id, name, address, and phone number. Google matches the conversion data along with signed-in Google accounts and adds it to your ad events like the clicks or views.

7. Shopify Integration

In the last few years, Shopify has evolved as the juggernaut of e-commerce marketing. Google noticed this and announced a Shopify integration for Google Ads.

Their shopping graphs pull data (product info, price Their shopping graphs pull data (product info, price videos, and more) from Google’s platform to let the online shoppers know where to find the items, how well they were received, and also which merchant is giving the best price.

Source - Singlegrain
Source – Singlegrain

At present, it is free for merchants to promote their products on the Shopping tab. Thus, Shopify integration allows merchants to start running for every Google property.

8. Image extensions

Till now, advertisers only had the option to create search ads with text. In July 2020, Google launched image extensions. The beta program for search-based ads. The images are clickable and they cost the same as text-based ads.

Image extensions
Source – Singlegrain

Now, Google allows 20 images related to keywords that you bid, as long as they meet the image format requirements.

9. Instant Customer Match

As stated by the digital marketing company in Pune, the Customer Match feature allows you in using both online and offline data for targeting those customers across Google’s channels and also other lookalike customers.

Till now, when you uploaded the customer list, you had to wait to see what your match rate is. From April 2021, Google started instant Customer Match Rates from the current and past uploads.

This trend will allow you in finding and solving customer issues faster. For better customer match rates, Google recommends putting as much customer information as possible.

Advertisers who upload two types of customer information, see an average increase in list size to 28%.

Final Thoughts

Every Google Ad trend that we showed here today are some of the most important trends that will continue to be used in 2021 and beyond as well. As one of the best digital marketing agencies in Bangalore, it is our duty to stay prepared for the constant changes. Rest assured that when you have got the pioneering digital marketing agency in Bangalore, all your Google Ads campaign deliverables will be taken care of.