The Closing Phase

A real estate company hired Skyram Technologies to design their website with the goal of driving awareness. The team also integrated the client’s site to different social media platforms.

The Client

Please describe your company and your position there.

I am the owner/operator of The Closing Phase. We do staging, design, spatial planning, packing, organizing, decluttering and most aspects of selling a home or design for personal enjoyment.

The Challenge

For what projects/services did your company hire Skyram Technologies, and what were your goals?

We wanted our website designed. Also we needed help linking our site to different social media sites. Our goal is to be able to reach as many sites and people as possible.

The Approach

How did you select this vendor and what were the deciding factors?

We decided to use Sandip (Account Manager) and his team because he helped my nephew with his website and other things. Dustin(my nephew) gave him a rave review and we have been 100% satisfied as well.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We used Sandip for website design and linking us to different social media platforms. Not sure exactly what or how he did what we asked because this is not my wheelhouse. But he and his team have helped us trouble shoot, or have just done what we asked! Everything is working great!

How many people from the vendor’s team worked with you, and what were their positions?

I know that Sandip, kaushik and their team have worked on projects, but our point of contact has alway been Sandip. He is the account manager.

The Outcome

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are getting noticed more and more, our client base is growing and we get amazing reviews about our website!

Describe their project management style, including communication tools and timeliness.

Well, TCP is in the USA and you guys are in India so there was always a delay on time frames being Half way across the world. It has never affected us. Sandip and his team were excellent on communication and always got back to us promptly.

What did you find most impressive or unique about this company?

That they executed everything we asked for being 1/2 way across the world with different time zone. Amazing!

Are there any areas for improvement or something they could have done differently?

Any problem, issue, something we wanted changed or needed to be addressed on the website was handled very effficiently and professionally! I can only imagine how challenging it can be working with different people, countries, languages and different knowledge bases. I have been very satisfied, and will continue to use you!