Columbia Advisory Group

Skyram Technologies provided staff augmentation services for a boutique marketing firm. They helped the client with multiple project development including web design, development, SEO, and more.

The Client

Please describe your company and your position there.

I’m the owner of a boutique marketing firm in Texas. We focus on full suite marketing services for small and mid-size businesses, typically with a market cap <$50,000,000 in multiple industries.

The Challenge

For what projects/services did your company hire Skyram Technologies, and what were your goals?

We brought Skyram on to help us initially to augment our team with web development when we have multiple projects. Over the years we have leveraged Skyram’s team multiple times to augment our staff and have actually had them take point several times to design and develop websites together. While it was initially staff augmentation they have become a valuable member of our team.

The Approach

How did you select this vendor and what were the deciding factors?

We searched for several web development companies that were capable of working with our team and augmenting our staff. After trialing three different companies to see how well we communicated together, met deadlines and deliverables we found Skyram to be the most consistent of the bunch and developed a mutually beneficial business relationship.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Again, we have worked on at least 20 projects with Skyram augmenting our team and each one was unique. Typically we define a project scope, deliverables and with all design, iterate to the final deliverables. While most projects have been web development we have leveraged their team to write custom applications, social media support, print design and SEO.

How many people from the vendor’s team worked with you, and what were their positions?

We work directly with their lead project manager and allow Skyram to manage their team and workload appropriately.

The Outcome

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Skyram has met every deliverable we have requested. As a holistic marketing agency our projects typically include multiple deliverables. Where Skyram has been involved in a given task they have met our needs to support our overall set of deliverables with every account they have worked on.

Describe their project management style, including communication tools and timeliness.

We collaborate through messenger services, video conferencing and recorded videos. Response is always same day on typical working days, mostly during normal business hours but sometimes we do work with them off-hour. They are extremely responsive.

What did you find most impressive or unique about this company?

Anytime you bring in a sub-contractor the most important asset the sub can bring is frequent and clear communication. I never have to guess where they are with our deliverables or any tasks we have assigned to them.

Are there any areas for improvement or something they could have done differently?

We have contracted Skyram on 20+ accounts and that continues to grow. We are extremely happy with their delivery.